Talk to the formulation team.
Have a concrete project? The form is fastest. Just have a few questions? Email works too.
Project details.
A few things buyers usually ask first.
Who replies?
One named account contact, not a shared inbox. Technical questions go straight to the formulation team, who answer in writing.
Can we visit the plant?
Yes. Visits to the Guangzhou plant are booked about a week ahead. If you are outside China we can run a live video walkthrough and answer questions on the call.
Do you take small trial runs?
Yes. Retail bottling starts at 1,000 units per SKU, and pilot runs can go lower at a higher unit price.
How do suppliers get in touch?
For raw materials, packaging or logistics, put "Supplier" in the subject line and attach your company profile, catalogue and certificates.